The role of trust in leadership, knowledge sharing and quality of information systems on innovation and motivation of public library staff

Purpose: The purpose of this research is to investigate the effect of trust in leadership, knowledge sharing, and the quality of information systems on innovation and employee motivation in public libraries. Method: The current research is practical in terms of its purpose, and in terms of the type and method of collecting research data, it is quantitative-descriptive and based on the structural equation model (SEM) that was conducted in a survey way. The statistical population of the present study included all the employees of the public libraries of Chaharmahal and Bakhtiari province in the year 1400 in the number of 148 people, which was sampled using a simple random sampling method and finally 113 complete questionnaires were analyzed. To collect data from the leadership trust questionnaire (Seo et al., 2016), information systems quality questionnaire (Delon and McLean, 2004), employee innovation questionnaire (Scott and Brath, 1994), employee motivation questionnaire (Bakhshi et al., 2004) and Knowledge sharing questionnaire (Lee, 2001) was used. The content validity of the tool was verified by experts and its reliability was calculated using Cronbach's alpha. Findings: The findings showed that trust in leadership has a significant effect on employee innovation and motivation. In addition, the quality of information systems affects the innovation and motivation of employees. On the other hand, trust in leadership and the quality of information systems have an effect on knowledge sharing, and knowledge sharing is also effective on employee innovation and motivation. Originality/value: The current progressive research has investigated the impact of trust in leadership as well as the quality of information systems on innovation and motivation as well as knowledge sharing in public libraries. This approach has a decisive role in understanding the position of these factors on increasing the quality of service provided by the country's public libraries to colleagues and clients. In addition, the results of this research can help the managers of the libraries to move the atmosphere of the libraries towards more favorable conditions in the interaction between the employees and also a more appropriate response to the patrons with appropriate policy making and planning.